Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of power generation systems.
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply algebraic concepts.
Planning and Organization
Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Exhibits good listening and comprehension; expresses ideas and thoughts effectively in written and verbal format; keeps others adequately informed.
Automated office systems to include, but not limited to, Microsoft Office Applications (Word, Excel, Access, PowerPoint, Outlook), iSqFt, CRM, Adobe Pro, and SmartDraw.
Develops alternative solutions; Gathers and analyzes information skillfully; Identifies problems in a timely manner; Resolves problems in early stages; and, Works well in group problem solving situations.
Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Adapts strategy to changing conditions. Develops strategies to achieve goals. Identifies external threats and opportunities.
Safety and Security
Employees are expected to observe all safety and security procedures. This applies especially in the warehouse and service yard areas. These are working areas where forklifts are in operation, stacks of equipment are present, moving vehicles which not only include service vehicles but large transport trucks as well. Employees are expected to use extreme caution while in these areas and report any potentially unsafe condition or activity.
Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.